By visiting this website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access this website.

Oak Ridge Solutions, Inc. (“ORS”) may collect information about our customers and visitors to this website (“you”) that may be used by ORS and disclosed to and used by third parties as described herein.

ORS is committed to safeguarding personal privacy and nonpublic business information when you provide us with personal and/or business-related information (“Customer Information”). We strive to treat Customer Information with discretion and due care for confidentiality.

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We may share Customer Information, with your consent, with companies affiliated with ORS who agree to follow appropriate customer data management practices. We may occasionally employ other companies and individuals to perform functions on our behalf.  These companies and individuals may be given access to Customer Information needed to perform their functions, but they may not use it for other purposes.

Upon logging onto this website using your registered user name and password, you will be able to access your own Customer Information maintained through this website.    

We disclose Customer Information to others only with your consent or when we believe such disclosure is required to comply with the law or, in the opinion or ORS, is otherwise necessary or appropriate. This may include exchanging information with other companies and organizations for fraud protection and credit risk reduction.  

Please keep in mind that you are responsible for maintaining the confidentiality of your user name(s) and password(s).  Be careful and responsible whenever disclosing information through this website or otherwise online.

ORS may collect Customer Information in a number of ways, including by website registration and product or service registration or enrollment. The information requested may vary depending on which product or service you are using or accessing.  If you contact us, we may keep a record of that correspondence or communication.  In addition to any Customer Information we obtain through registration, we may ask you for additional Customer Information at other times, such as when you make a purchase or use a service.  ORS may also collect information about visitors to this website which does not necessarily identify the individual or company, using our server log files and “cookies,” as described below.

ORS’s primary goal in collecting Customer Information is to provide our customers with an optimized experience in utilizing this website and our products and services. We may use your Customer Information to contact you regarding important information about our products and services. We may also use your contact information to provide you with information about other products or services offered by ORS or our affiliates. 

The Customer Information you provide during product or service registration or enrollment will be used by ORS to register you as an authorized user of an ORS product or service and to issue your authorization code or password, which allows you to access certain areas of this website or particular products or services. We may also use this information to send you materials describing products and services offered by ORS and its affiliates, if you have indicated that you wish to receive these materials.

We use Customer Information we collect to get a better understanding of our customers and their business. The more insight we have into you and your business, the better we can serve you. Your Customer Information may be made available to ORS’s employees and agents and those of our affiliates for the purposes of providing you with products or services you have ordered or for which you have registered, and to provide information to you about our products or services in accordance with your wishes.

ORS may also disclose Customer Information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating ORS’s or a third party’s intellectual property rights, contract rights or other proprietary rights or interests. This same policy applies where we believe a customer or third party may be causing injury to or interference with ORS’s or another’s rights, interests or property. ORS may disclose Customer Information when we believe in good faith that the law requires it or if we deem it necessary and/or appropriate to do so.  We may also disclose Customer Information to third parties such as Internet service providers for administrative or other purposes that we deem necessary or useful for the operation of this website and the delivery of our services or products.

As ORS continues to develop and expand its products and services, we may sell or buy businesses or product or service lines. In such transactions, Customer Information may be one of the assets transferred. Customer Information transferred in this manner may become subject to privacy policies of other companies that may be more or less restrictive regarding use and disclosure of such information than the privacy policy of ORS.  

When you register with ORS, you may choose whether you want to receive information from ORS or our affiliates about other products or services or about special promotions. If you do not want to receive this information, please indicate so in your registration or otherwise inform ORS of your wishes. Any promotions of products or services you receive from ORS or an affiliate should include instructions for notifying ORS by return email of your desire not to receive such communications in the future. 

If you visit a public forum, chat room, message board, and/or join a news group associated with this website, please remember that any information that is disclosed is not confidential and ORS can not control the use of such information by others.  Please exercise good judgment and caution when disclosing any Customer Information through this website or elsewhere online.

This website may contain links to other websites over which ORS has no control, and which may be subject to a different policy, or no policy, regarding the use or disclosure of information obtained through such other websites.

ORS uses “cookies” (as do most other companies that utilize an Internet website in their business), which are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser when you visit our website.  Information we collect and analyze via cookies includes the Internet Protocol (IP) address used to connect your computer to the Internet, computer and connection information such as browser type and version, operating system and platform, date and time of your visit, and cookie number. Cookies store and may track information about what you do on ORS’s website. This information makes it possible for us to offer and provide highly customized services. All areas on ORS’s website where you are prompted to log in or that are customizable require that you accept cookies. If you choose to accept cookies from us, you are granting us permission to download cookies to your computer.  If you do not wish to have cookies placed on your computer, please review the options listed in the Help section of your browser’s menu bar. The Help function on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.  If you choose to reject all cookies, however, you will be unable to use those ORS services on its website that require registration or customization in order to participate.

ORS reserves the right to modify this Privacy Policy at any time, at its sole discretion and without notice, as a result of customer comments and practices, changes in the law, or for any other reason.  Please check this page on a regular basis to keep apprised of ORS’s current policy.